Privacy & user trust

SafSteps Privacy Policy

This page explains what information SafSteps may collect, how it is used, and how users can contact us about privacy questions.

Effective Date: May 2026

SafSteps respects your privacy and is committed to protecting your personal information.

SafSteps is built to support personal progress while keeping user privacy, safety, and clear boundaries in mind.

Information We Collect

SafSteps may collect:

  • Account information such as email address, username, and display name
  • Profile information you choose to provide
  • Exposure session data
  • Journal entries and progress tracking information
  • Community content you choose to post, including Encouragement Wall posts and reactions
  • Approximate and precise location data during active exposure sessions only
  • Device information, diagnostic data, and crash reports used to improve app stability and performance
  • Subscription and purchase status information provided through Apple App Store services and RevenueCat

How We Use Information

We use collected information to:

  • Provide and improve app functionality
  • Save and sync exposure progress
  • Enable community and social features
  • Improve app moderation, safety, and performance
  • Process subscriptions and restore purchases
  • Respond to support requests and technical issues

Location Data

SafSteps only accesses location data during active exposure sessions. Location information is used to generate exposure maps, distance tracking, and progress features.

SafSteps does not track user location outside active exposure sessions.

Subscriptions and Payments

SafSteps offers optional subscription services through Apple In-App Purchases.

Payments are processed securely by Apple. SafSteps does not store or directly process payment card information.

Subscription status and entitlement information may be processed through RevenueCat to manage access to premium features.

Community Features

Users may choose to share completed exposure accomplishments and supportive content within community areas of the app.

Content shared within community features may be visible to other SafSteps users.

Moderation systems and reporting tools are used to help maintain user safety.

Data Storage

User information may be securely stored using trusted third-party cloud providers, including Firebase services operated by Google.

Data Sharing

SafSteps does not sell personal information to third parties.

Account Deletion

SafSteps users may request account deletion and associated data removal through the app or by contacting support@safsteps.com. SafSteps does not sell personal information to third parties.

Children’s Privacy

SafSteps is not intended for children under 13 years of age and does not knowingly collect personal information from children under 13.

Third-Party Services

SafSteps may use trusted third-party services, including Firebase, Google Maps, Apple Maps, Cloudinary, RevenueCat, and Apple App Store services to provide functionality and securely store user data.

Data Security

SafSteps takes reasonable measures to help protect user information and reduce unauthorized access or misuse.

Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of SafSteps after policy updates constitutes acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy, contact:

support@safsteps.com